AI sales automation SaaS
ClosePilot AI
AI Sales Automation Platform
A WhatsApp sales assistant that can answer, qualify, and hand over.
ClosePilot AI is a multi-tenant sales automation platform for businesses that want fast, business-trained WhatsApp responses with clear human control when a conversation needs an agent.
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AI Sales Automation Platform product surface
Multi-tenant organizations, roles, invitations, and activity audit
WhatsApp Cloud API devices, shared inbox, templates, and human takeover
Business-trained chatbots with knowledge search, keywords, tools, and memory
Image understanding, voice-note transcription, and media-library replies
Contacts, labels, notes, imports, analytics, and CSV exports
Broadcast campaigns, scheduled follow-ups, AI checking, and usage controls
The challenge
What had to become easier.
Customer enquiries arrive around the clock, but sales teams cannot respond instantly to every message. Generic chatbots also fail when they lack business knowledge, media understanding, and a responsible handover path.
The solution
The system we delivered.
The platform connects WhatsApp conversations to configurable AI assistants, knowledge sources, media understanding, follow-up automation, and a shared team inbox. Human takeover and organization-level controls remain part of the operating model.
Delivery scope
From product thinking to working software.
Adiva's role covered the connected disciplines required to turn the business need into a usable digital product.
Technical foundation
Built on a maintainable stack.
Evidence note: this case study describes product surfaces and technical scope verified from the project repository. We do not publish confidential client data, unapproved testimonials, or results that cannot be independently supported.
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