Corporate website & visa operations
O2U Solutions
Visa Operations Platform
A public service experience backed by a complete visa operations workspace.
O2U pairs a recruitment and workforce-services website with VisaFlow, an internal and client-facing system for managing people, visa cases, documents, payments, and company accounts.
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Visa Operations Platform product surface
Service, sector, job, maid-profile, process, benefit, and enquiry journeys
Operations dashboard with case throughput, decisions, balances, and activity
Client and company records with visa status and application history
Passport, visa, receipt, image, and PDF document handling
Charges, payments, outstanding balances, and multi-currency records
Client portal access, user administration, global search, review, and exports
The challenge
What had to become easier.
Foreign workforce and domestic-help services involve long-running cases, sensitive documents, multiple companies, payment histories, and frequent status questions. Managing that work manually creates avoidable delay and uncertainty.
The solution
The system we delivered.
We connected a service-led public website to a secure operations portal. Teams can review clients and documents, track visa progress and finances, manage company records, and provide controlled self-service access to clients.
Delivery scope
From product thinking to working software.
Adiva's role covered the connected disciplines required to turn the business need into a usable digital product.
Technical foundation
Built on a maintainable stack.
Evidence note: this case study describes product surfaces and technical scope verified from the project repository. We do not publish confidential client data, unapproved testimonials, or results that cannot be independently supported.
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